Help Center
Find quick answers about connecting Binance, running crypto trading engines, and managing your ByteBoom subscription. For anything not covered here, reach us at support@byteboom.ai.
Account & billing
Is there a free trial? No — ByteBoom does not offer a free trial. Plans are billed when you subscribe. You can pause, stop, or cancel anytime.
How do I cancel? Cancel from account settings or email support. Your trading engines stop at the end of the current billing period unless you stop them manually sooner.
Binance connection
What API permissions do I need? Read + spot trading. Do not enable withdrawals. See our API key guide for step-by-step setup.
My trading engine isn't trading. Check that the API key is active, IP whitelist (if used) includes ByteBoom servers, and you have sufficient USDT balance on Binance spot.
Trading engines & strategies
Where are my funds? Always on your Binance account. ByteBoom is non-custodial — we never hold your crypto.
Can I run multiple trading engines? Yes, depending on your plan. Each trading engine uses a separate capital allocation on the pairs you configure.
Security
API keys are encrypted with AES-256. We do not sell your data. Revoke keys on Binance at any time to halt all automated activity instantly.